Dealer Onboarding Policy

Overview

You purchase onboarding access to a product category, we send you the paperwork for each brand DAS has onboarded within that category, and you complete it.

Standard applications are batched and forwarded to manufacturers on the 1st of each month, with onboarding materials returned within 5 business days after that.

VIP onboarding skips the wait. Your paperwork is forwarded to manufacturers as soon as it's complete, at a 50$ added cost — onboarding materials are still returned within 5 business days of the manufacturer receiving the paperwork.

From there, either DAS or the manufacturer sends you your onboarding information for each brand.

1. Purpose
This policy describes the onboarding process between the dealer and DAS. It applies alongside the Terms of Service and the Fee & Commission Policy, and doesn't override anything in those documents.

2. Step 1 — Purchase and paperwork issued
Once the dealer purchases onboarding access for a given product category, DAS sends the dealer the paperwork each manufacturer in that category requires to approve a new dealer, at the email address used at checkout. No additional documentation is required from the dealer beyond what each manufacturer's own forms request.

3. Step 2 — Dealer completes and returns paperwork
The dealer completes and returns the required paperwork to DAS for each brand they want to pursue within the category. A dealer isn't required to apply to every brand in a category to keep their access — access to the full category is granted on purchase regardless of how many brands the dealer ultimately applies to.

4. Step 3 — Forwarded to the manufacturer
Standard applications are batched and forwarded to each manufacturer on the 1st of each month, with onboarding materials returned to the dealer within 5 business days of the manufacturer receiving the paperwork. Dealers who purchase VIP expedited onboarding have their paperwork forwarded to the manufacturer as soon as it's received, without waiting for the standard monthly batch — onboarding materials are still returned within 5 business days of the manufacturer receiving the paperwork.

5. Step 4 — Onboarding information delivered
Once a manufacturer processes the application, the dealer receives onboarding information for that brand either directly from DAS or directly from the manufacturer, depending on the manufacturer's own process.

6. DAS's discretion to decline
DAS may decline to proceed with a dealer's application to a specific brand at its own discretion — for example, where DAS determines the dealer's business isn't yet ready for that manufacturer's program. The manufacturer may also independently decline an application once submitted. Either way, the dealer's category access continues for the remaining brands, and the declined brand's share of the onboarding fee is refunded per the Refund Policy.

7. If a manufacturer declines a brand application
If a manufacturer declines the dealer's application to a specific brand within the category, for reasons unrelated to any misrepresentation or fault by the dealer, the dealer is refunded that brand's proportional share of the onboarding fee, per the Refund Policy. The dealer's access to the rest of the category, and any brand already approved, is unaffected.

8. Number of dealers per brand
DAS does not limit how many dealers may be onboarded to a given manufacturer's program.

9. Start of commission obligations
The dealer's 3% commission obligation under the Fee & Commission Policy begins, per brand, once the dealer is approved and able to sell that manufacturer's products — not before.

10. Incomplete or abandoned applications
If a dealer does not return completed paperwork for a given brand within 60 days of purchasing category access, DAS may treat that brand's application as abandoned. This does not affect the dealer's access to apply to other brands within the same category, and that brand's share of the onboarding fee is not refunded, per the Refund Policy.